The knowledge to support doing
The
Innovation and Lean Management Centre provides a rich catalogue of courses and
training courses, delivered by qualified experts and technicians. The training
offer is defined through constant monitoring of emerging needs by companies,
including ad hoc training programmes, developed at the request of a specific
company or group of companies.
Lean
Management courses are often supported by lean games, i.e. practical exercises
where the learner can apply directly and immediately what the teacher has
taught (e.g. assembling line simulation, 5S optimization, machine tool
reduction, lean office game etc.) .
On
request, training courses are developed on specific customer needs.
The
main themes
SUPPLY
CHAIN MANAGEMENT
Planning
and management of the logistics chain
Design
and dimensioning of production and service systems
Management
of production and stocks
Forecast
of demand
Measure
the performance of enterprise systems
LEAN
MANAGEMENT
Basic
training on key Lean concepts and tools for waste identification and
streamlining of flows
Advanced
Training, with the goal of implementing and consolidating Lean techniques
individually and in a group by coordinating projects with a strong corporate
impact through the use of advanced improvement tools
6-Sigma.
Development of operational projects according to the DMAIC problem solving
method; statistical techniques for data analysis and continuous improvement
techniques; practical examples and business case studies
SERVICE
MANAGEMENT
Strategy
and marketing of the service
After
Sales Management and Customer Assistance Management
Customer
satisfaction and quality of service
Spare
Parts Management - Inventory and Distribution Network
AFTER-SALE
TECHNICAL ASSISTANCE
Customer
satisfaction and quality of service
After-sales
Organization
Assistance
network management
Spare
Parts Management - Inventory and Distribution Network
Communication
and report, warehouse management and planning interventions
PROJECT
MANAGEMENT
Management
of large projects and commissions
Costs
and activities control
See
the calendar of courses
INDUSTRY
4.0
We
partner companies in the path to excellence
CSMT
in collaboration with Becom has created a project to raise awareness about the
benefits of correctly applying a BPP (Business Process Management) system to
improve the performance of key business processes.
After
a brief meeting with your company we will return a synthetic report
highlighting the potential for improvement with the application of Industry BPM
4.0 principles.
DISCOVER
THE PROJECT BPM BUSINESS PROCESS MANAGEMENT
For
information, contact the Leading Innovation Management Center and Lean
Management at 0306595110 or write to commerciale@csmt.it