competence centres

Innovation and Lean Management

EDUCATIONAL OFFER

The knowledge to support doing

The Innovation and Lean Management Centre provides a rich catalogue of courses and training courses, delivered by qualified experts and technicians. The training offer is defined through constant monitoring of emerging needs by companies, including ad hoc training programmes, developed at the request of a specific company or group of companies.

 

Lean Management courses are often supported by lean games, i.e. practical exercises where the learner can apply directly and immediately what the teacher has taught (e.g. assembling line simulation, 5S optimization, machine tool reduction, lean office game etc.) .

On request, training courses are developed on specific customer needs.

 

The main themes

 

SUPPLY CHAIN MANAGEMENT

Planning and management of the logistics chain

Design and dimensioning of production and service systems

Management of production and stocks

Forecast of demand

Measure the performance of enterprise systems

 

LEAN MANAGEMENT

Basic training on key Lean concepts and tools for waste identification and streamlining of flows

Advanced Training, with the goal of implementing and consolidating Lean techniques individually and in a group by coordinating projects with a strong corporate impact through the use of advanced improvement tools

6-Sigma. Development of operational projects according to the DMAIC problem solving method; statistical techniques for data analysis and continuous improvement techniques; practical examples and business case studies

 

SERVICE MANAGEMENT

Strategy and marketing of the service

After Sales Management and Customer Assistance Management

Customer satisfaction and quality of service

Spare Parts Management - Inventory and Distribution Network

 

AFTER-SALE TECHNICAL ASSISTANCE

Customer satisfaction and quality of service

After-sales Organization

Assistance network management

Spare Parts Management - Inventory and Distribution Network

Communication and report, warehouse management and planning interventions

 

PROJECT MANAGEMENT

Management of large projects and commissions

Costs and activities control

 

See the calendar of courses

 

INDUSTRY 4.0

We partner companies in the path to excellence

CSMT in collaboration with Becom has created a project to raise awareness about the benefits of correctly applying a BPP (Business Process Management) system to improve the performance of key business processes.

 

After a brief meeting with your company we will return a synthetic report highlighting the potential for improvement with the application of Industry BPM 4.0 principles.

 

DISCOVER THE PROJECT BPM BUSINESS PROCESS MANAGEMENT

 

For information, contact the Leading Innovation Management Center and Lean Management at 0306595110 or write to commerciale@csmt.it